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This style of interaction between Wikipedians drives away contributors, distracts others from more important matters, and weakens the entire community.
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== Kapan dan mengapa itu terjadi? ==
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== When and why does it happen? ==
* During an edit war, when people have different opinions, or when there is a conflict over sharing power.
* When the community grows larger. Each editor does not know all the others and may not perceive the importance of each individual to the project — so they don't worry about maintaining relationships that don't exist. Reputation does not count as much as in a smaller community.
* Sometimes, a particularly impolite user joins the project. This can also aggravate other editors into being impolite themselves.
Most of the time, insults are used in the heat of the moment during a longer conflict. They are essentially a way to end the discussion. Often the person who made the insult regrets having used such words afterwards. This in itself is a good reason to remove (or [[Wikipedia:Refactoring | refactor]]) the offending words.
In other cases, the offender is doing it on purpose: either to distract the "opponent(s)" from the issue, or simply to drive them away from working on the article or even from the project, or to push them to commit an even greater breach in civility, which might result in ostracism or banning. In those cases, it is far less likely that the offender will have any regrets and apologize.
Some editors deliberately push others to the point of breaching civility, without seeming to commit such a breach themselves. This may constitute a form of [[trolling]], and is certainly not a civil way to interact.
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== Mengapa hal itu buruk? ==
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== Why is it bad? ==
* Because it makes people unhappy, resulting in discouragement and departure
* Because it makes people angry, resulting in non-constructive or even uncivil behavior themselves, further escalating the level of incivility
* Because it puts people on the defensive, closing their minds to other ideas and preventing a [[Wikipedia:consensus|consensus]] from forming
* Because people lose [[WP:AGF|good faith]], resulting in even less ability to resolve the current conflict — or the next one
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