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Baris 9: * James F. Chang "Business Process Management Systems" ISBN 0-8493-2310-X * Michael Harvey "Essential Business Process Modelling" ISBN 0-596-00843-0 * {{cite book \|author = DEBEVOISE, Neilson T \|title = Business Process Management with a Business Rules Approach \|publisher = BookSurge Publishing \|year = 2007 September 12 \|id = ISBN 1-4196-7368-8 }} * Marlon Dumas, Wil van der Aalst, Arthur ter Hofstede (Eds) ''Process-Aware Information Systems'', Wiley, ISBN 0-471-66306-9 * Keith Harrison-Broninski "Human Interactions: The Heart and Soul of Business Process Management" ISBN 0-929652-44-4

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